Our service users may live in their own home whilst receiving the right support and reablement, something we refer to as Supported Living. Our service users are tenants and they enjoy the same rights as private tenants. The kind of support we offer here depends entirely on the needs of the individual, varying from several hours a week to 24 hour a day care.


Supported Living Services enables people with a disability to live independently in their own home or a shared living environment. Supported Living service users typically enjoy greater independence than care home users as many have their own keys, are able to cook and buy food on their own, as well as pay bills and choose who visits them. Our highly skilled and competent staffare able to cater for your needs, whether it’s shopping, decorating your home, accessing community activities or developing new skills.We are able to support you to actualize them. 


We want our supported housing accommodation to be far removed from an institutional look and feel with colours used to directly influence feelings of well-being.  A warm and homely environment will be provided and you will be encouraged to personalize your rooms with items which you can take away, if and when you decide to move on.

Your Privacy

Independence is of the utmost importance and our purpose will be to allow you to live in accommodation which is your own, where you feel safe knowing that care or support is within close reach whenever you need it. Right at the beginning, the level of support will be agreed upon with you and you will receive specially tailoredsupport.

Our support services will include, but not be limited to, assistance with:

  • Behavior management and coping strategies
    • Maintaining physical and mental well-being
    • Acquiring daily living skills for greater independence
    • Budgeting and managementof finance
    • Accessing services in the community and communityactivity
    • Supervision to comply with conditional discharge S37/41
    • Supervision and monitoring
    • 24 hours staff support depending on identified need or level of support required
    • Understanding health and safety issues around independentliving


Respite care is the provision of short-term accommodation in a facility outside of the home in which a loved one maybe placed. This provides temporary relief to those who provide the care and is proven to reduce stress to families and enhance the families’ coping abilities. At Havens Home, we understand that staying away from home can be a big step; that is why we invite you for a day visit before your stay.  This will create an opportunity for you and your loved ones to view the service and to get to know the staff. It would also make the transition process less stressful. 

What to Expect

  • During your stay, we will collaborate with you and your family to devise a support plan for you. We encourage you to continue your usual daily routine whilst exposing you to a range of other activities tailored to your interests, likes and dislikes. It is recommended that you participate actively in all activities carried out in the home, such as meal planning, preparations, meetings, etc.
  • You will be given your own bedroom. You are welcome to personalise your room using photographs or soft furnishing (cushions, bed sheets, pillows, etc.) to create a familiar environment.
  • We recognise the importance of relationships with families and loved ones so we make it possible for them to visit you within reasonable time during your stay with us.

Arranging a Respite

Our Service managers will be able to give you more information about arranging a respite break, including the fees for the stay and the funding options available to you. The cost of respite care is often covered by local councils, but individuals or their carers can also choose to self-fund a respite break.